Privacy Policy

Effective Date: July 17, 2026

Privacy Policy for EdsStays

At EdsStays, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or book one of our properties.

EdsStays is operated by DESARROLLO INMOBILIARIO CIELO AZUL, S.R.L., a legally registered company in the Dominican Republic.

Information We Collect

We may collect the following information:

Name

Email address

Phone number

Billing information

Reservation details

Government-issued identification when required by local regulations

IP address and browser information

Communications with our customer support team

How We Use Your Information

We use your information to:

Process and manage reservations

Communicate before, during, and after your stay

Verify guest identity when required

Process payments

Improve our services and website

Comply with legal obligations

Prevent fraud and unauthorized activity

Payment Information

Payments are processed through secure third-party payment providers. EdsStays does not store your complete credit card information on its servers.

Sharing of Information

We do not sell or rent your personal information.

We may share information only when necessary with:

Payment processors

Property owners or authorized property managers

Service providers assisting with reservations or customer support

Government authorities when legally required

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is completely secure.

Data Retention

We retain personal information only as long as necessary to fulfill reservation services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on applicable law, you may have the right to:

Access your personal information

Request corrections

Request deletion of your data

Withdraw consent where applicable

Request information about how your data is used

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or integrate services provided by third parties. We are not responsible for the privacy practices of those websites or services.

Children's Privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

EdsStays

Operated by DESARROLLO INMOBILIARIO CIELO AZUL, S.R.L.

📍 Santo Domingo, Dominican Republic

📧 reservations@edsstays.com